Returns & Exchanges
At Amigo's Honey, we take pride in the quality of our natural honey; however, due to the perishable nature of our products, we offer returns or replacements exclusively for items that arrive damaged or defective. Please contact our support team within 14 days of delivery to initiate a claim.
Return Process
- 1.Document the Issue
Take clear photos of the damaged packaging or the defective honey jar to help us process your request quickly.
- 2.Contact Support
Email our team at support@amigoshoney.com with your order number and the attached photos of your product.
- 3.Review Process
Our quality assurance team will review your claim within 48 hours to verify the issue and approve the return or replacement.
- 4.Resolution
Once approved, we will ship a fresh replacement at no extra cost to you or issue a full refund to your original payment method.